Why more than half of marketers want to quit their job and how businesses can support their marketing departments

Chasefive Management

Widely published data shows that marketing experiences some of the highest turnover rates compared to other professional roles. As reported by Marketing Week, over fifty per cent of marketing professionals are contemplating moving jobs. The high turnover trend is consistent across all levels of seniority, affecting everyone from senior marketers and chief marketing officers to entry-level team members.


High turnover rates among marketing professionals in most business environments can be attributed to diverse factors. There is no single, direct cause for the high churn. However, if we consider churn as the result of unmet expectations from both businesses and employees and marketing has one of the highest project fail rates in most companies, we can begin to identify fundamental issues that marketing departments have in common across different industries and sectors.


The misperception of the lone marketing expert and how businesses can support marketing success 


Businesses can take steps to reduce staff turnover in marketing by focusing on two key areas. Firstly, they can provide clear direction and well-defined expectations to the marketing team. Secondly, they should ensure transparency regarding resources and accountability to empower success.


Businesses can take steps to reduce staff turnover in marketing by focusing on two key areas. Firstly, they can provide clear direction and well-defined expectations to the marketing team. Secondly, they should ensure transparency regarding resources and accountability to empower success.


When providing clarity in expectations, it is essential to have a shared understanding of the marketing department's role in the organization and align strategic objectives with marketing's contribution. This involves determining the marketing team's required input based on the organization's strategic goals and subsequently establishing performance metrics that are appropriate for the roles, differentiating between management-level goals and production-level KPIs.


On the other hand, the issue of resources in marketing is an organization-wide discussion. The success of marketing depends on the active involvement of the entire organization in both the marketing planning and production stages. All stakeholders, from senior management to functional leads and production executives, play crucial roles in ensuring successful outcomes. The Senior Management team provides strategic marketing direction; Functional Leads contribute role-specific resources and knowledge, while Production Executives are accountable for execution. Without proper coordination, transparency on roles and accountability, as well as the combined efforts of the entire organization, achieving success in marketing becomes very hard to reach, and employee dissatisfaction can creep in.


Ensuring marketing alignment and mission clarity among a diverse group of stakeholders

 

Maintaining alignment and focus among a diverse group of stakeholders hinges on organizational planning. Astonishingly, over seventy percent of businesses operate without a clearly defined marketing organizational plan.


Marketing organizational planning entails the detailed allocation of resources, a well-defined set of success metrics, and the facilitation of efficiency through the optimization of systems and workflows. It aims to enhance marketing performance, ultimately leading to improved delivery and productivity.


Marketing is a result-oriented discipline with a high degree of exposure and accountability in any organization, and, ultimately, achieving success and meeting targets is the surest way to achieve staff satisfaction and retention, so setting the ground for performance through robust marketing organizational planning is critical to reducing churn. The famous football manager Jose Mourinho, in his usual colourful style, once said, 'when you lose, people leave' and the truism certainly applies to marketing teams.


Assigning the proper focus on marketing organizational planning, which involves defining objectives, responsibilities, and resource allocation, is crucial not only for achieving marketing success but also for reducing high staff turnover and enhancing overall job satisfaction, including among non-marketing personnel.


Learn more about marketing organizational planning with the FAPI Marketing Framework™ at https://www.chasefive.com/fapi-framework or reach out for a chat.


By Chasefive Management May 31, 2025
In the world of marketing, accountability can sometimes feel like a moving target. But what if there was a system that made progress and responsibility visible at every turn? The FAPI Marketing Framework does just that, and one of its key mechanisms is the use of Defined Deliverables at each stage. The FAPI Framework is designed to highlight accountability in marketing , ensuring efforts align with overall business objectives. While it establishes clear roles and responsibilities and emphasizes performance measurement, cross-functional collaboration, continuous improvement, and budgetary accountability, the structure of its deliverables is a powerful tool for transparency. The Framework is structured with clear deliverables at each stage, which makes progress and accountability visible. Think of these deliverables as essential milestones, showing exactly what should be completed at each phase of the project and who is responsible for delivering it. This ensures that responsibilities are met throughout the project stages. Here's a look at the specific deliverables associated with each module in the FAPI Framework, as outlined in the source: For the Frame Module, the deliverable is the Strategy Brief. This brief outlines the business vision and strategic goals, setting the foundation for the entire project. Its completion signifies that the initial strategic direction has been defined and agreed upon. Moving to the Architecture Module, the deliverable is the Marketing Playbook. This is a detailed operational document designed for execution, translating the strategy into concrete plans and processes. Having this document ready demonstrates that the operational blueprint is complete. In the Production Module, the deliverable is the activities themselves. This means the tangible output of the marketing work – whether it's creative assets, campaign launches, content creation, etc. – serves as the deliverable. This directly shows that the execution phase is underway and producing results. Finally, for the Insights Module, the output consists of reports and recommended actions. This deliverable shows the results of performance analysis and provides data-driven suggestions for next steps.  These defined deliverables act as checkpoints, ensuring that progress is visible and that stakeholders are held accountable for their contributions at each phase of the project. By clearly outlining what needs to be produced at every step, the FAPI Framework builds transparency and ensures that marketing efforts contribute effectively to the organization's overall success. Don't let accountability be an afterthought! Enroll in the FAPI Marketing Framework Certification Course today and gain the skills to lead effective, transparent, and accountable marketing initiatives that deliver measurable results.
By Chasefive Management March 30, 2025
The FAPI Marketing Framework focuses on a system-based approach to marketing, with the Insights Module playing a vital role. This module utilizes data analysis and feedback to drive continuous improvement throughout the entire marketing system. 1. Focus on the Insights Module The FAPI Marketing Framework utilizes data and analysis to drive an iterative process of continual improvement in marketing strategies. The insights gleaned from audience data inform decision-making, emphasizing the importance of understanding both the 'what' and the 'why' behind observed trends. 2. Understanding Audience Behavior Audience-focused analysis is a fundamental aspect of the Insights Module. The FAPI Framework encourages marketers to explore audience behavior , preferences, and needs in depth. This approach aligns with traditional audience research but enhances it by making the understanding of the audience a real-time, evolving process rather than a one-time effort.
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By Chasefive Management February 19, 2025
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By Chasefive Management January 27, 2025
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